Fast, careful delivery for phones and phone parts.
Find information about order processing, tracked delivery, store pickup, packaging, and what to do if you need help with a shipment.
Choose the delivery method that works best for you
Delivery options may vary depending on product availability, shipping destination, and order type.
Standard Delivery
Reliable delivery for phones, phone parts, and accessories.
- Delivery time depends on location and carrier availability.
- Tracking details are shared when your order is dispatched.
- Best option for regular online orders.
Tracked Delivery
Recommended for higher-value phones and important replacement parts.
- Tracking number provided after dispatch.
- Useful for monitoring order progress.
- Recommended for smartphones and fragile parts.
Store Pickup
Collect eligible products directly from our Paris store.
- Available for selected in-stock products.
- Bring your order confirmation when collecting.
- Ideal if you need a phone or part quickly.
What to know before your order is shipped.
Phones and replacement parts require careful handling. We aim to process orders quickly while making sure your products are packed properly.
Processing Time
Orders are prepared as quickly as possible. Processing time may vary depending on product availability and order volume.
Careful Packaging
Phones and fragile parts are packed carefully to reduce the risk of damage during delivery.
Secure Orders
Orders are processed through secure checkout, and confirmation is sent after successful purchase.
Delivery Support
If you have questions about your shipment, contact us with your order number and delivery details.
Pick up your order from our Paris store.
Store pickup is ideal when you need a phone, replacement part, or accessory quickly. Availability depends on stock and order confirmation.
AppleRehab Store
203 rue du Faubourg Saint-Martin
75010 Paris, France
Pickup process
Follow these steps to collect an eligible order from our store.
Place your order
Choose your product and select pickup if the option is available.
Wait for confirmation
We will confirm when your order is ready for collection.
Visit our store
Bring your order confirmation and collect your item from our Paris location.
Please wait for pickup confirmation before visiting the store. This helps us make sure your product is ready.
Please review before placing your order.
To avoid delivery issues, check your order details carefully and contact us if you have questions about availability, compatibility, or pickup.
- Make sure your delivery address is complete and correct before placing your order.
- Delivery times may vary during holidays, weekends, high-demand periods, or carrier delays.
- Some products may require additional handling because phones and parts can be fragile.
- If your package arrives damaged, contact us as soon as possible with photos of the package and item.
- For store pickup, wait for confirmation before visiting to collect your order.
Need help with delivery or pickup?
Contact us with your order number, product name, and delivery question. Our team will help you as soon as possible.